When do I use Ramp vs Rippling for reimbursements??

Overview

As an employee using Ramp, here's everything you need to know to submit reimbursements and get paid back. Please note that your finance team must enable reimbursements for your company before you can submit a reimbursement.

Jump to:

• Set up your bank account
• Submitting reimbursements
  • How to submit a reimbursement
    • Out-of-pocket reimbursement
    • Mileage reimbursement
  • Waiting for reimbursement approval
  • Getting paid back on or off Ramp
• Bulk submitting reimbursements
• (Plus only) Missing employee reimbursement permissions?

Set up your bank account

Once your company has turned on reimbursements, you'll see the Create reimbursement button on the top-right-hand corner of your My Ramp page.

Your finance team's preferred reimbursement method:

• If your company requires electronic payments, you'll be prompted to link a bank account if you try to submit a reimbursement.

Add your personal bank account for your organization to pay you directly. You can do this on the Settings > Personal Settings > Banking page. Please note:

• Linking the correct bank:
  • Your bank account must be able to make payments and receive them to make repayments (e.g. you may not link a credit card)
  • You can enter your personal mailing address if prompted for an address.
  • While users are not required to verify their bank accounts to receive reimbursements, we strongly encourage verification as a best practice.
  • If your company hasn't already provided your location via its human resources information system (HRIS), you'll be prompted to enter your place of residence for regulatory purposes before you can continue to connect your bank account. You may update this field in the future by going to Settings > Profile > Edit profile.
• Payment timeline:
  • Once a reimbursement is approved, ACH reimbursement payments typically take 3-5 business days. Repayments to your company may also take 3-5 business days.